Dolphin Spas & Supplies believes in providing its customers with the highest quality of products and services and backing them with our Satisfaction Guarantee. You can trust Dolphin to use only authorized suppliers and quality materials. We are committed to completing installations, repairs and consultations in a professional manner. 

Our Satisfaction Guarantee is our ongoing promise to you that Dolphin will do whatever it takes to make sure that you are entirely satisfied with our service within 14 days from the date of service/delivery.

In order to take advantage of our guarantee, we encourage you to contact us within 14 days of the occurrence or discovery of dissatisfaction. Call or email us with details of your concerns to allow us the opportunity to make things right. Remember, if we don’t know, we can’t fix it!


Dolphin Spas & Supplies proudly provides customers with regular maintenance packages, in weekly, bi-weekly, or monthly intervals. However, we cannot guarantee water quality beyond one week from last service. If you opt for a bi-weekly or monthly service package, it is your responsibility to either supplement our visits with your own periodic maintenance, or pay for increased frequency to avoid cloudy water or algae growth. This personal maintenance could include testing, backwashing, adding product, etc. as needed.